1. 7-Day Money-Back Guarantee
AEGIS v1.0 offers a 7-Day Money-Back Guarantee on all new subscription plans. If you are not completely satisfied with our platform within 7 days of your initial purchase, you may request a 100% full refund by emailing our support team at animeshkukreti@aegisignal.pro with your account details.
After the 7-day period from initial purchase has passed, subscription payments cover the active billing cycle and renewals can be cancelled anytime from your dashboard. Refund requests will be granted under the 7-day policy except in cases of:
- Refund requests submitted after 7 days from the initial payment date
- Trading losses incurred while using AEGIS signals (signals are technical analytics only — users retain full responsibility for their own trading decisions)
- Abuse of service or terms of service violations (such as automated scraping or credential sharing)
- Subsequent renewal payments after the initial 7-day purchase window (cancellation stops future renewals)
2. Your Free Trial & Risk-Free Evaluation
The 72-hour Explorer Trial is completely free and requires no payment method or credit card details — nothing is charged during the trial. This allows you to evaluate the live signals, public track record, and analytics risk-free. Combined with our 7-day money-back guarantee on paid plans, you have ample opportunity to ensure AEGIS fits your workflow.
3. Billing Errors & Duplicate Charges
If you experience a genuine billing error — such as a duplicate charge for the same billing period or an unauthorized transaction — please contact us immediately. Verified errors will be promptly investigated and refunded. To report a billing error, email animeshkukreti@aegisignal.pro with your account email and transaction ID.
4. Subscription Cancellation
You can cancel your subscription at any time with 1 click from your dashboard. Cancellation immediately stops all future automatic renewals. Your access continues until the end of the billing period already paid for.
5. Payment Disputes
Payments are processed securely through DODO Payments & Razorpay (Cards, UPI, Apple Pay, Google Pay). If you believe a charge is incorrect, please contact us first — most issues are resolved quickly and directly. Any statutory rights you may have under applicable consumer law are unaffected by this policy. Filing a chargeback or payment dispute without contacting us first may result in your account being suspended while the matter is reviewed.
6. Contact Us
For any refund inquiries or disputes, contact our support team:
- Email: animeshkukreti@aegisignal.pro
- Response Time: Within 24–48 hours
Disclaimer: AEGIS v1.0 is provided for educational and advisory purposes only. Trading involves substantial risk of loss. Past performance is not indicative of future results. Please trade responsibly and only risk capital you can afford to lose.